PPG Survey
Our Patient Participation Group have developed two surveys (Phone and Anima) to monitor how Primary Care services at Northdown are delivered and how patients experience them. It is also to evaluate various aspects of patient experience including access to care, appointment scheduling and general quality of care received from healthcare professionals and whether they are 'fit for purpose'.
Survey one is with regard to Phones and survey two is concerning Anima, our digital total triage request system.
Phone Anima Online Request Form
Physical copies of the survey are available from reception.
2017 July - Reception Survey