Please telephone 01843 231661 before 11.00am for non-urgent home visits.
We ask most patients to come to the surgery because facilities are better and doctor’s time spent travelling means less time with other patients. However, if you or someone you care for is too ill to leave home, you will be visited. The receptionist will need as much information as possible for the duty doctor.
Whilst the doctors and community nurses will willingly visit patients who are housebound, they would appreciate other patients making every effort to come to the surgery. For patients that are mobile we expect them to make their own transport arrangements. Please remember that when visiting people at home, the doctors do not have the facilities and equipment which the surgery provides. Also, it takes much longer to see a patient at home – the doctors can see several people at the surgery in the time it takes to drive to a patient’s home.
To help doctors to manage their time efficiently, we ask patients to:
- Please telephone your request for a home visit before 10.30
- In order to help the doctor to assess the urgency of your request, please give the receptionist as much information as you can about your problem
- Only request a home visit if the patient is too ill to get out of bed
The GP will decide whether a home visit is required. They may, in certain circumstances, ask you to come to the surgery.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.