Choose and Book Referral System

All patients requiring a referral to a secondary care service available on the Choose & Book system can discuss their options with a GP.

The referral will then be processed by the GP’s secretary, who will send the patient printed confirmation which includes the UBRN (unique booking reference number) and password, together with details of how to contact the appointment line.

A selection of Choose & Book leaflets, posters and guides are available at the surgery.

Information can also be sought online.

Choose and Book is a new service that allows you to choose your hospital or clinic and book an appointment with a specialist. Since summer 2004, Choose and Book has been introduced across England. From 1 January 2006, when you and your GP agree that you need to see a specialist, you will be able to choose from at least four hospitals or clinics. You will also be able to choose the date and time of your appointment.

The Benefits of Choose and Book

  • You can choose from at least four hospitals.
  • You can also choose the date and time for your appointment.
  • You experience greater convenience and certainty. With the old system, your hospital or clinic chose the date and time of your appointment. This may not have been convenient for you. With Choose and Book, the choice is yours.
  • There is less chance that information will get lost in the post because more correspondence takes place through computers.
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