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Noticeboard

Welcome to Northdown Surgery


Sign up for Patient Access

If you wish to be able to order prescriptions online, book appointments and have access to test results and hospital letters, please read the Patient Information Leaflet document below firs.  You will need to bring to the surgery a signed consent form (also below) with the 2 necessary ID requirements before access can be processed.  Please allow up to 10 working days for this to be processed.

For access to the new Patient Access system follow the link:  https://app.patientaccess.com/login

Application form for Online Account Access

Online Access Information Sheet

The software company have made some recent changes to the Patient Access system which have affected some patients.  

  1. The main difference is that it is no longer possible to use one email address for several members of the family who have a Patient Access account.  This is to adhere to the new GDPR act.  The only solution is to create a new email address for each person - don't forget to let the surgery know of your change of email too.
  2. The second change is (for some reason) it is now necessary to physically put something into the comments box when requesting medications now.  If you have no comment, simply just put a full stop in the box.  This will then allow you to confirm your medication request.


 
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